SellerHint for Mac documentation

Start here

What SellerHint is, which product to use, and the concepts the rest of the docs assume.

Installing, updating, backing up and removing the native Mac application.

Accounts, subscriptions, invoices, cancellation and account deletion.

Authorising stores, keeping their data separate, reconnecting and disconnecting.

Bringing existing eBay listings into SellerHint without destructive merges.

The business health view: performance over a chosen timeframe, out-of-stock and stale listings, and tracked inventory alerts.

Searching, filtering, organising and safely deleting product records.

Editing one product, its store-specific values, and sending supported changes to eBay.

Creating products, saving incomplete work and using listing templates.

Reviewing orders, understanding status, and producing order documents.

Campaigns, promoted listings and Offers to Buyers.

Scheduled listings, listings ending soon and relist monitoring.

Comparing and synchronising quantity across stores without touching other fields.

Store-scoped buyer messages and replies.

Reviewing and responding to supported return and Item Not Received cases, and what still happens on eBay.

Preferences, business policies, alerts, logs, storage, backups and reset tools.

How data is handled locally and remotely, and how to exercise your rights.

Connection, import, refresh, update, printing and storage problems.