SellerHint organises the work behind your products, listings, orders, inventory, marketing, messages and schedules — so the next action is obvious instead of buried. Available as a native Mac application, with a separate browser-based product in development.
SellerHint is operational software for eBay sellers. It is built for the work that sits behind your listings: keeping product information organised, preparing changes carefully, reviewing orders and messages, keeping quantity aligned across stores, and knowing which store a given marketplace record belongs to.
It is for sellers who manage more than the occasional individual listing. It is not a marketplace, a payment processor, a shipping carrier, or an official eBay product, and it is not affiliated with eBay Inc.
Selling at any scale is a long list of small judgements. SellerHint is built for the moment one of them becomes clear.
The hint is the organisation, context and information that makes the next action obvious. Not a tip, and not advice: the product does not tell you what to do with your business. It arranges the work so that what needs doing is visible, and leaves the judgement to you.
Most of that list is not hard because the individual task is hard. It is hard because the information needed to act sits in five places, and because one wrong move reaches a listing that is still selling.
Organised work makes the next action obvious.
You can tell what you are looking at, without inferring it.
Order, payment, fulfilment, shipment and delivery are separate values rather than one status. A product record is never confused with the listing it is linked to.
What needs attention finds you, instead of waiting to be discovered.
Low-stock thresholds, product warnings, listings ending soon, GTC Guard relist monitoring, and import conflicts raised for you to resolve.
Nothing reaches the marketplace that you did not deliberately send.
Saving locally and sending changes to eBay are separate actions. Inventory Sync previews every quantity change first. Products linked to live listings are protected from deletion.
One place for the work behind a listing, including the parts buyers never see.
Catalog, drafts, templates, images and per-store values in one record, alongside cost, notes and storage location that stay private to you.
Less switching, less repetition, fewer tabs.
Search, filters, customisable columns, CSV import, and orders, marketing, schedules and messages in the same workspace as the catalog.
The tedious analysis is done for you; the decision stays yours. This is careful engineering, not artificial intelligence.
Normalised SKU and title matching during import, exact marketplace identity for every remote action, and cross-store quantity comparison — each surfacing what it found rather than acting on it.
SellerHint for Mac and SellerHint Web are separate products with separate accounts, billing, backends and data. Buying one does not include the other.
A native macOS application for managing eBay seller operations, with product records, images and preferences stored primarily on your Mac.
A separate browser-based SellerHint product with its own account, backend, storage and pricing, for sellers who need access outside the native Mac application.
Free forever on the starter tier. SellerHint Web accounts are separate from SellerHint for Mac.
These are the day-to-day operational problems SellerHint is built around.
Availability differs between the two products. The features directory labels every capability for each one.
Business health at a glance — and, unusually, the weak points as prominently as the wins: what is out of stock, what has gone stale, and which tracked SKUs are running down.
The product catalog, drafts, templates, images and the store-specific values behind each listing.
Order review, order documents and the actions that are supported on eBay.
Quantity tracking, low-stock information and quantity-only synchronisation.
Campaigns, promoted listings and Offers to Buyers, scoped to one store at a time.
Scheduled listings, listings ending soon, relist monitoring and background refresh.
Store-scoped buyer messages, conversations and replies.
Review return requests and Item Not Received cases, message buyers, accept returns and issue refunds — without going back to the marketplace to find the case.
See the full feature directory, with Mac and Web availability
A typical sequence in SellerHint for Mac. Not every step is available in both products.
What local-first means, and what it does not mean.
| SellerHint for Mac | SellerHint Web | |
|---|---|---|
| Feature set | All workspaces | The same |
| Access method | Native macOS application | Browser, once available |
| Where your data lives | Primarily on your Mac | Remotely, in a separate backend |
| Current status | See the product page | See the product page |
| Shared with the other product | Nothing | Nothing |
No public releases have been published yet.
No components are being reported publicly yet.
SellerHint is operational software for eBay sellers. It helps you manage the work behind your products and listings: product records, listing drafts and templates, images, orders, inventory quantity, marketing, scheduled work, buyer messages and connected stores.
It is not a marketplace, a payment processor, a shipping carrier, or an official eBay product.
No. SellerHint is an independent product. It is not affiliated with, endorsed by, sponsored by, certified by, or operated by eBay Inc. eBay is a trademark of eBay Inc.
eBay only. SellerHint is currently centred on eBay seller operations and is not a multichannel platform.
The list of supported eBay marketplaces has not been published yet. Do not assume every eBay marketplace is supported.
Not the features — both carry the same set of workspaces. The difference is where your data lives and how you reach it. SellerHint for Mac is a native macOS application that stores product records, images, preferences and drafts primarily on your Mac. SellerHint Web is a separate browser-based product that stores everything in your Web account, reachable from any machine.
They are separate products with separate accounts, separate billing and separate data. Buying one does not include the other.
No. There is no synchronisation between the two products in either direction. They do not share accounts, subscriptions, databases, stored images, settings, drafts or marketplace data.
Yes. Store isolation is fundamental. Listing values, images and image order, business policies, warnings, orders, messages, campaigns, synchronisation status, marketplace identifiers and store-specific overrides all stay attached to the store they belong to.
The one deliberate cross-store workflow is Inventory Sync, which you configure and preview, and which is limited to quantity.
It means product records, images, preferences, drafts and cached marketplace information are stored primarily on your Mac rather than on a server.
It does not mean SellerHint is offline or cloud-free. eBay authentication, marketplace reads and marketplace writes need an internet connection, and some functions depend on SellerHint services being available.
No. You sign in on eBay, not in SellerHint. The native Mac application does not contain marketplace application secrets and does not expose raw refresh tokens; authorisation and token handling occur at the SellerHint backend boundary.
SellerHint will never ask you for an eBay password, an OAuth token, an API key or a secret key.
Saving writes your work to SellerHint storage on your Mac and changes nothing on eBay. Sending supported changes is a separate, deliberate action that requires a connection and an authorised store.
Remote updates are processed in order, and results are reported back to you, including partial failures.
Inventory Sync compares quantity across stores and applies quantity changes you approve. It is designed to preserve unrelated listing information rather than pushing a full listing update.
To a large extent, yes. From Case Center you can message the buyer, accept an eligible return, issue a full refund or offer a partial one — whenever eBay currently permits that action for the case. SellerHint checks first, so you are not offered a button that will fail.
Escalation, declining a return and closing a case are not supported and continue on eBay. Financial and irreversible actions require a confirmation step before they are submitted.
Yes. They are separate products with separate billing, and they are sold differently: SellerHint for Mac is free to download with an optional upgrade at $4.99 per month, and SellerHint Web is a subscription at $9.99 per month.
Paying for one does not include the other, and no combined plan has been announced.
SellerHint for Mac is free to download and use, forever. The free tier covers one marketplace account and up to 100 listings.
Pro raises that to five marketplace accounts, with no listing limit set by SellerHint, at $4.99 per month. Those are United States App Store prices; Apple sets the equivalent in other storefronts.
No. SellerHint pricing covers SellerHint only. eBay seller fees, advertising fees, shipping costs and any taxes you owe on your sales are charged by those parties.
Free forever on the starter tier. SellerHint Web accounts are separate from SellerHint for Mac.
Nothing of that kind is published because none has been collected and verified. When real, attributable feedback exists, it will appear with the name of the person who gave it.
SellerHint