SellerHint Web
Free forever for a small catalog, then $9.99 per month per account as it grows. Billed separately from SellerHint for Mac, and a Web subscription does not include the Mac app.
Free
Free forever. Not a trial, and it does not expire.
Sellers with a small catalog who want to try the full workspace.
$9.99 per month
Charged per account, per month. No annual plan has been announced.
Established sellers running a working catalog across more than one account.
Sellers who need more than 10,000 listings.
If your catalog is larger than Pro allows, the limit is set to match it and the price is agreed with you rather than published. Tell us roughly how many listings and marketplace accounts you run, and what your monthly order volume looks like.
Ask about a custom limitNo response time is promised until the support operation can meet one.
Per account, per month. Not per user, not per connected marketplace account, and not per listing — one subscription covers the account, whatever it holds within the allowance.
SellerHint Web does not support more than one person on an account, so there are no seats to add and no per-user price. Connecting a second or fifth marketplace account on Pro does not change what you pay.
Yes. They are separate products with separate billing, and they are sold differently: SellerHint for Mac is free to download with an optional upgrade at $4.99 per month, and SellerHint Web is a subscription at $9.99 per month.
Paying for one does not include the other, and no combined plan has been announced.
No. There is no bundled entitlement between the two products.
SellerHint for Mac is free to download and use, forever. The free tier covers one marketplace account and up to 100 listings.
Pro raises that to five marketplace accounts, with no listing limit set by SellerHint, at $4.99 per month. Those are United States App Store prices; Apple sets the equivalent in other storefronts.
One marketplace account — that is, one authorised eBay seller account connected to SellerHint at a time — and up to 100 listings in your catalog.
Pro raises those to five marketplace accounts and unlimited listings. The exact counting rules, such as whether drafts count toward the 100, are being confirmed and will be stated on the pricing page before the app is offered.
Adding stops. Once your catalog reaches the allowance, you cannot import further listings from eBay and you cannot add them manually, until you remove some or move to a plan with a higher allowance.
It is a limit on adding, not on what you already have. Nothing already in your catalog is removed or changed, and you are not charged for going over — there is no overage fee, because there is no way to go over.
SellerHint applies no limit to the number of listings in your catalog on Pro.
There is a practical ceiling that is not ours to remove, though. SellerHint for Mac stores your catalog and images on your Mac, so a very large catalog is limited by your machine rather than by SellerHint. On older Macs, or with tens of thousands of products and images, searching, filtering and refreshing will take longer.
SellerHint for Mac does not need one in the usual sense: the free version does not expire, so you can use it for as long as you like before deciding whether to upgrade.
Whether the paid upgrade or SellerHint Web offers a trial has not been published. If one is offered, the pricing page will state its length, whether a payment method is required, the full price afterwards, and what happens when it ends.
Not to start. The free tier on both products asks for no payment method, and you only add one when you upgrade.
Renewal behaviour will be stated on each pricing page next to the price, including the billing period and how to stop a renewal, before any subscription is sold.
A SellerHint for Mac subscription is bought through the Mac App Store, so you cancel it in your Apple Account subscription settings, on any device signed in to the same Apple Account. Deleting the app does not cancel a subscription.
SellerHint Web is billed separately and will have its own cancellation route, stated on the Web pricing page before anything is sold.
If you cancel a SellerHint for Mac subscription you keep the free version, and your product records and images stay on your Mac because that is where they are stored. What happens to anything created with paid features will be stated with the plan details before the upgrade is sold.
Retention and access rules for SellerHint Web will be published on the Web pricing page before anything is sold.
For SellerHint for Mac, refunds are handled by Apple under Apple’s own refund process, because Apple is the seller of record for App Store purchases. SellerHint cannot issue a refund for an App Store purchase; the request has to go to Apple.
The refund policy for SellerHint Web has not been published yet.
No. SellerHint pricing covers SellerHint only. eBay seller fees, advertising fees, shipping costs and any taxes you owe on your sales are charged by those parties.
For SellerHint for Mac, Apple acts as the seller of record and shows the tax treatment for your territory at the point of purchase, in your App Store storefront currency.
Tax handling for SellerHint Web has not been published yet.
Prices can change. The terms will state how much notice you receive before a change affects an existing subscription.
Data export is part of the product, not a paid add-on. SellerHint for Mac keeps your catalog on your Mac, and export tools are available in Settings under Data and Support.
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