SellerHintProduct support
Problems using either product, bug reports and documentation feedback.
Include: Product, version, macOS version or browser, what you expected, what happened, steps to reproduce.
Address: support@sellerhint.com
Contact
Contact SellerHint
Use the route that matches your question. Sending it to the right place is the fastest way to get a useful answer.
Contact routes
Billing
Subscriptions, invoices, plan changes, cancellation and refunds.
Include: The account email, the plan, and the invoice reference. Never a full card number.
Address: not published yet
Sales
Questions before buying, including whether a workflow is supported.
Include: How many stores and listings you manage, and what you need the product to do.
Address: support@sellerhint.com
Partnerships
Integration or business partnership proposals.
Include: Who you are, what you are proposing, and what it would require from SellerHint.
Address: not published yet
Press
Media and review enquiries.
Include: Your publication, your deadline, and what you need.
Address: not published yet
Privacy requests
Access, correction, deletion, export, consent withdrawal and marketing opt-out.
Include: Which product the request concerns and what you are asking for. Never a password or a token.
Address: support@sellerhint.com
Security reports
Suspected vulnerabilities and security concerns.
Include: What you found, how to reproduce it, and its impact. Do not use the general support form.
Address: not published yet
General enquiries
Anything that does not fit the routes above.
Include: Enough context for someone to route it correctly.
Address: support@sellerhint.com
General enquiry form
A reference number is generated locally when you submit, so you can quote it later. This site uses no tracking, no session replay and no third-party form service; spam is handled by keeping intake on email rather than by profiling visitors.