SellerHintCompare
SellerHint for Mac and SellerHint Web, side by side
Both products carry the same feature set. What differs is where your data lives, how you reach it, and how you pay — which is what this comparison is actually for.
Comparison
| Category | SellerHint for Mac | SellerHint Web |
|---|---|---|
| Feature set | The full set of workspaces. | The same set. SellerHint Web is not a reduced version of the Mac app. |
| Best suited for | Sellers who want their catalog and images on hardware they control, and who work from one Mac. | Sellers who need the same workspaces from any machine, and would rather not manage local data or backups. |
| Access method | Native macOS application, installed on your Mac. | Browser-based application, once available. |
| Supported devices | Mac hardware, Intel Macs, Apple Silicon Macs (M-series). | Browsers: Not tested or published. Mobile optimisation is not confirmed. |
| Installation | Installed application. Minimum macOS version: 15.0. | No installation. Access through a browser. |
| Product status | Available | Available |
| Where your data is stored | Product records, images, preferences, drafts and cached marketplace information are stored primarily on your Mac. | Stored remotely in a separate backend, database and storage system. |
| Local-first behaviour | Yes, for your working data. Marketplace operations still require a connection. | No. SellerHint Web is a remote application. |
| Internet requirements | Local work continues offline. Authorisation, refresh and sending changes require a connection. | A connection is required for everything. |
| Account requirements | A SellerHint account, plus an authorised eBay store for marketplace work. | A separate SellerHint Web account. It is not the same account as the Mac product. |
| Connected stores | One marketplace account on Free, up to five on Pro, each kept strictly separate from the others. | Store isolation works the same way. Allowances for SellerHint Web have not been published. |
| Dashboard | Performance over a chosen timeframe, out-of-stock and stalest listings, top listings, and Track Inventory alerts. | The same. |
| Product and listing workflows | Catalog, product details, drafts, templates, images, item specifics, variations, CSV import, protected deletion. | The same. |
| Order workflows | Order list and details, store filtering, separated status values, invoices and packing slips, open on eBay. | The same. |
| Inventory workflows | Inventory tracking, low-stock thresholds, quantity-only Inventory Sync with a preview step. | The same. |
| Marketing workflows | Campaign browsing, promoted listings, campaign membership, Offers to Buyers, campaign creation and performance reporting. | The same. |
| Messages | Store-scoped inbox, sent messages, conversations and replies. | The same. |
| Cases | Review return requests and Item Not Received cases, message buyers, accept returns and issue full or partial refunds where eBay permits. Escalation and closing a case happen on eBay. | The same. |
| Automation | Background refresh, alerts and GTC Guard monitoring. | The same. |
| Collaboration | Single user. No shared account, and none planned. | Single user. No seats, roles or permissions, and none planned. |
| Backups | Local backup and restore tools. Keeping a copy elsewhere is your responsibility. | Your data is held server-side rather than by you. How it is protected has not been published. |
| Data export | Catalog export from Settings, included in the product. | Included. Export scope for SellerHint Web has not been published. |
| Updates | Application updates, delivered through the distribution channel used. | Deployed to the service. No action needed from you. |
| How it is sold | Free to download. Optional Pro subscription at $4.99 per month, billed through the Mac App Store. US App Store price; Apple sets local storefront pricing. | Free forever for 100 listings, then $9.99 per month per account for 10,000. Above that, priced individually. |
| Free tier | Free forever: 1 marketplace accounts, 100 listings. | Free forever: 1 marketplace account, 100 listings. The same as the Mac free tier. |
| Paid allowances | Pro: Up to 5 marketplace accounts, Unlimited listings. A very large catalog is limited in practice by your Mac. | Pro: up to 5 marketplace accounts, 10,000 listings. Above that, a limit set to match your catalog and priced individually. |
| Reaching a listing allowance | On Free, adding stops at 100: no further imports and no manual additions until you remove some or move to Pro. Pro sets no listing allowance. | Adding stops at the allowance: no further imports and no manual additions until you remove some or move up. Nothing already in the catalog is removed. |
| If your catalog outgrows the plan | Pro sets no listing limit, so there is nothing to outgrow. A very large catalog is limited in practice by your Mac. | Talk to us above 10,000 listings and the limit is set to match your catalog. |
| Billing | Through the Mac App Store, with Apple as the seller of record. Cancel and request refunds through Apple. | Billed separately from SellerHint for Mac. Billing channel not announced. |
| How you install it | Mac App Store only. No direct download is offered. | No installation. Access through a browser. |
| Support | Documentation and the support channels listed on the support page. | Documentation and the support channels listed on the support page. |
| Availability by country | Determined by the App Store storefronts the app is published in. To be confirmed | To be confirmed |
| Supported eBay marketplaces | To be confirmed | To be confirmed |
| Synchronisation between Mac and Web | Not currently available. Not shared between products. | Not currently available. Not shared between products. |
| Subscription relationship | A Mac subscription does not include SellerHint Web. | A Web subscription does not include SellerHint for Mac. |