Two tiers

Free

Free

Free forever. Not a trial, and it does not expire.

  • 1 marketplace accountsOne authorised eBay seller account connected to SellerHint at a time.
  • 100 listingsUp to 100 listings held in your SellerHint catalog.

Pro

$4.99 per month

  • Up to 5 marketplace accountsUp to five authorised eBay seller accounts connected at a time, each kept separate from the others.
  • Unlimited listingsNo limit is applied by SellerHint to the number of listings in your catalog.

Everything in Free, plus the above, with a Mac App Store subscription.

Pro as a subscription

$4.99 per month

Renews until you cancel. Cancel any time in your Apple Account settings; deleting the app does not cancel it.

The details, once pricing is published

Sales model
Free to download, with an optional paid upgrade
Upgrade options
Subscription
Subscription price
$4.99 per month
Practical limits on a large catalog
SellerHint for Mac stores your catalog and images on your Mac, so a very large catalog is limited in practice by your Mac rather than by SellerHint. On older machines, or with tens of thousands of products and images, expect searching, filtering and refreshing to take longer.
Reaching the Free listing allowance
Once your catalog reaches the listing allowance, no further listings can be added: importing more from eBay and adding them manually both stop until you remove some or move to a plan with a higher allowance. The limit applies to adding, so it does not remove or change what is already in your catalog.
What the free tier includes
1 marketplace accounts, 100 listings
What Pro adds
Up to 5 marketplace accounts, Unlimited listings
Who bills you
Apple, through the Mac App Store.
Trial
No trial is needed on the free version, which does not expire.
Refunds
Handled by Apple under Apple’s refund process for App Store purchases.
Taxes
Collected by Apple as the seller of record, and shown at purchase.
Currencies
USD
If you stop paying
You keep the free version, and your product records and images stay on your Mac because that is where they are stored. What happens to anything created with paid features will be stated with the plan details.
How to cancel
Through your Apple Account subscription settings. Deleting the app does not cancel a subscription.

What SellerHint pricing never includes

  • eBay seller fees, including insertion, final value and store subscription fees
  • eBay advertising and promoted listing fees
  • Shipping charges and carrier costs
  • Taxes you owe on your own sales
  • Fees charged by any other third-party service you use

Buying through the Mac App Store

SellerHint for Mac is distributed and sold through the Mac App Store. Apple is the seller of record for the paid upgrade, which decides several things you would otherwise have to ask about.

Where the price is shown
On the App Store listing. This page does not repeat it, because two numbers in two places eventually disagree.
Who takes the payment
Apple. SellerHint never sees or stores your payment card details.
Where to cancel a subscription
In your Apple Account subscription settings, on any device signed in to the same Apple Account. Deleting the app does not cancel a subscription. Apple documents the current steps on its own support pages.
Refunds
Handled by Apple under Apple’s refund process, not by SellerHint. Requests go to Apple directly; SellerHint cannot issue a refund for an App Store purchase.
Restoring a purchase
Purchases are tied to your Apple Account. Sign in with the same Apple Account on a new Mac and restore purchases in the app — there is no separate SellerHint licence key.
Getting the app again
Re-download it from the App Store with the same Apple Account. Your local SellerHint data is a separate matter: move it with a backup and restore.
Taxes
Apple collects and remits tax where it acts as the seller. The exact treatment for your territory is shown by Apple at purchase.
Currency
USD
Availability by country
The App Store storefronts the app will be published in have not been confirmed.

Pricing and billing questions

Are SellerHint for Mac and SellerHint Web priced separately?

Yes. They are separate products with separate billing, and they are sold differently: SellerHint for Mac is free to download with an optional upgrade at $4.99 per month, and SellerHint Web is a subscription at $9.99 per month.

Paying for one does not include the other, and no combined plan has been announced.

Does a Mac subscription include SellerHint Web?

No. There is no bundled entitlement between the two products.

Is SellerHint for Mac free?

SellerHint for Mac is free to download and use, forever. The free tier covers one marketplace account and up to 100 listings.

Pro raises that to five marketplace accounts, with no listing limit set by SellerHint, at $4.99 per month. Those are United States App Store prices; Apple sets the equivalent in other storefronts.

What are the limits on the free version?

One marketplace account — that is, one authorised eBay seller account connected to SellerHint at a time — and up to 100 listings in your catalog.

Pro raises those to five marketplace accounts and unlimited listings. The exact counting rules, such as whether drafts count toward the 100, are being confirmed and will be stated on the pricing page before the app is offered.

What happens when I reach my listing limit?

Adding stops. Once your catalog reaches the allowance, you cannot import further listings from eBay and you cannot add them manually, until you remove some or move to a plan with a higher allowance.

It is a limit on adding, not on what you already have. Nothing already in your catalog is removed or changed, and you are not charged for going over — there is no overage fee, because there is no way to go over.

Is “unlimited listings” really unlimited?

SellerHint applies no limit to the number of listings in your catalog on Pro.

There is a practical ceiling that is not ours to remove, though. SellerHint for Mac stores your catalog and images on your Mac, so a very large catalog is limited by your machine rather than by SellerHint. On older Macs, or with tens of thousands of products and images, searching, filtering and refreshing will take longer.

Is there a free trial?

SellerHint for Mac does not need one in the usual sense: the free version does not expire, so you can use it for as long as you like before deciding whether to upgrade.

Whether the paid upgrade or SellerHint Web offers a trial has not been published. If one is offered, the pricing page will state its length, whether a payment method is required, the full price afterwards, and what happens when it ends.

Is a payment method required?

Not to start. The free tier on both products asks for no payment method, and you only add one when you upgrade.

When does a subscription renew?

Renewal behaviour will be stated on each pricing page next to the price, including the billing period and how to stop a renewal, before any subscription is sold.

How do I cancel?

A SellerHint for Mac subscription is bought through the Mac App Store, so you cancel it in your Apple Account subscription settings, on any device signed in to the same Apple Account. Deleting the app does not cancel a subscription.

SellerHint Web is billed separately and will have its own cancellation route, stated on the Web pricing page before anything is sold.

What happens after cancellation?

If you cancel a SellerHint for Mac subscription you keep the free version, and your product records and images stay on your Mac because that is where they are stored. What happens to anything created with paid features will be stated with the plan details before the upgrade is sold.

Retention and access rules for SellerHint Web will be published on the Web pricing page before anything is sold.

Can I request a refund?

For SellerHint for Mac, refunds are handled by Apple under Apple’s own refund process, because Apple is the seller of record for App Store purchases. SellerHint cannot issue a refund for an App Store purchase; the request has to go to Apple.

The refund policy for SellerHint Web has not been published yet.

Does SellerHint pricing include eBay fees?

No. SellerHint pricing covers SellerHint only. eBay seller fees, advertising fees, shipping costs and any taxes you owe on your sales are charged by those parties.

Are taxes included?

For SellerHint for Mac, Apple acts as the seller of record and shows the tax treatment for your territory at the point of purchase, in your App Store storefront currency.

Tax handling for SellerHint Web has not been published yet.

Can prices change?

Prices can change. The terms will state how much notice you receive before a change affects an existing subscription.

Can I export my data before cancelling?

Data export is part of the product, not a paid add-on. SellerHint for Mac keeps your catalog on your Mac, and export tools are available in Settings under Data and Support.

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