SellerHint for Mac
Delete a product safely
Why products connected to live listings are protected, and what to do instead.
Deleting a product record removes your local information about an item. It does not end, hide or remove a listing on eBay.
Protected products
A product record associated with a live listing is protected from deletion. This prevents a single mistaken action from detaching a record from a listing that is still selling and losing the local history attached to it.
If you want to stop selling an item
- End or remove the listing on eBay, because that action belongs to the marketplace.
- Refresh the store in SellerHint so the live status is current.
- Delete the product record if you no longer need your local information about the item.